SHIPPING INFORMATION
At HoTec Solutions, we are committed to delivering your orders quickly and efficiently. Below, you’ll find all the details about our shipping process, estimated delivery times, and policies.
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Methods & Delivery Times
We partner with reliable shipping carriers to ensure safe and timely delivery.
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 5-10 business days | Worldwide |
| Expedited Shipping | 2-5 business days | Select regions |
| Custom Orders Shipping | Based on quotation | Custom orders only |
Please Note: During peak times, due to high demand, orders may take 2 to 4 weeks to arrive. We sincerely apologize for any inconvenience this may cause. For more information, please contact us at info@hotecsolutions.com.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and chosen shipping method.
- Free shipping may be available for qualifying orders—check our latest promotions for details.
International Shipping
We ship worldwide! However, international orders may be subject to customs fees, duties, or taxes imposed by the destination country. Customers are responsible for any additional charges.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can track your package using our [Order Tracking Page] (Insert link if available).
Lost or Delayed Shipments
If your package is delayed or lost, please contact our support team at [Your Customer Support Email]. We will work with the carrier to resolve the issue as quickly as possible.
Returns & Refunds
For information on returns and refunds, please visit our [Return Policy Page] (Insert link if available).
If you have any further questions, feel free to reach out at info@hotecsolutions.com we’re here to help!